Returns & Exchanges

Want to change the size ?

You 've got the possibility to exchange for another size. We are available for advices, do not hesitate to call: 07 83 16 59 70 monday to thursday, from 8h30 to 12h00 and from 13h30 to 17h00, or by e-mail. For international shipping, the customer take the fees to his charge and must send the shoe box to: Le Soulor, 25 rue du Maréchal Foch - 64530 Pontacq - FRANCE

What can you return or exchange ?

All new item, never worn with all the extras ( cotton journey bag, price tag, original box, etc...). all damaged item will be send back to the customer. Shoes might be tested on a dry clean and smooth surface. No mark on the shoes will be accepted.


Please be aware that international shipping will be to customer charge. We will refund you as soon as we have received your package.

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Contact Info


25 rue Marechal Foch - 64530 Pontacq - France

+33 (0) 5 59 53 50 63


2 rue des Cordeliers - 64000 Pau - France



12 rue Brauhaban - 65000 Tarbes - France


Chez Monsieur COISSARD - Podo-Orthésiste:

12 rue Pannecau - 64100 Bayonne - France

+33 (0) 5 59 46 15 90

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